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Gemini September Newsletter
  
callan
This time last year we were looking at slow but definite improvement on the employment market, as well as the economy on the whole. Jump forward twelve months as we can see that vacancies now outstrip demand, meaning the chances you will find the right people without the help of recruitment agencies is looking less and less likely. In Hong Kong alone, private-sector openings in June increased 43% from a year ago, and despite the banking and finance being particularly badly hit in 2009, they have shown the largest growth of 112% year-on-year. The numbers for Hong Kong are mirrored in other regions and seems that the shortage of talent is matched by an increased demand for new staff by our clients. (no surprise there)
 
Gemini often find clients scrambling for staff at the last minute, with very heavy deadlines to meet the requirements of staff shortages. Those clients who bring us into the hiring or business strategy planning at an early stage allow us the opportunity to start talent searches before the position becomes  so urgent that timeliness hinders finding the best fit.
 
With a market that is showing no signs of weakness, recruitment agencies and executive search firms can be your best ally to acquire the right people at the right time; just make sure you involve us early enough in the process.
 
At the end of this month I will be visiting our Guangzhou office, as well as a short trip to London to meet some of our clients there (6th October). Should you wish to meet me, by all means contact me at my usual email address below. I am, as always, delighted to meet clients and candidates alike.
 
Callan Anderson
Group General Manager
callan@gemini.com.hk 
Want Better Meeting Results? Start by Shutting Up
 
life ring
If you're wondering why so many meetings end up  with nobody's mind being changed, (and thus time wasted and people frustrated) you're not alone. Turns out psychologists have been wondering the same thing.
 
Recent research shows that once you've stated your opinion, you're not very likely to change your mind. That explains a lot about the failure of meetings, especially online. Here are some ideas of how to imrpove the quality of your meetings.
 
 
If you're worried about quality
, quit worrying about consensus. Keeping peace on the team is important, but sometimes you need the best possible answer to a problem, not the one that makes the most people happy. Team members need to keep the end result in mind. Meeting leaders should state it frequently and keep bringing people back to the objective. Online, the objective can quickly become "getting done in time for the next conference call." Maintain focus.
Stating your position means you've drawn a line in the sand for everyone to see. The biggest point in the research is that once people have stated a position, they  tend to defend it rather than honestly assess conflicting information. Try running the webmeeting or call by starting with the criteria a good solution will have, rather than asking for everyone's solution to a problem. It's easier to be objective about a position that won't meet those criteria than it is about your precious ideas.
Hearing someone else's position locks you in place, too. Even if you don't have a stated position you begin to assess what you've heard - and it isn't always on the quality of the evidence. Politics plays a big role in these situations. (Does anyone really believe that the boss or top salesman's position is going to be looked at as dispassionately as the intern's?) Your opinion of the speaker's point (and often it bears an eerie resemblance to what you're already thinking)  dictates your willingness to step up and raise questions that could make all the difference in the quality of the income.
Online, it's hard enough to get a word in edgewise or even get people to say anything at all without creating conflict. Why is meeting online even more impacted by these dynamics? Because it's harder to get people to offer quality input in the first place. Unless you as the meeting facilitator make a special effort, it's very easy for people to lose focus and put effort into their email rather than the task at hand, so good ideas and conflicting points get left unstated. Since so many people are quietly wishing the clock to speed up so they can get on with their "real" work already, why drag it out by continuing discussion if the decision is predetermined?
How to Seriously Motivate People
 
carrotMotivation in the workplace is one of the most difficult things for many managers to grasp as to the best way of implementing or developing.
 
Now, some people just aren't cut out for the work they do. They hate their jobs, their coworkers, even themselves. Others act like children dressed up as men and women. There will always be some percentage of any population, including your group, that's difficult or impossible to motivate.

If you've done your best and they still don't get it, get rid of them. If for some reason you're prevented from doing that, what can I tell you; you're screwed. Barring that torturous situation, most people want to work and will work hard if they feel that ...
* their work is appreciated, recognized, and challenging;
* they're compensated appropriately;
* their management is competent, hard working, and doesn't have its hand in the cookie jar, more or less.
 
And guess what? It's entirely up to you, the manager, to provide an environment that will meet those conditions. It isn't easy, but then, you've got to ask yourself what kind of manager you want to be? If the answer's a great one, you'll need these 10 techniques for seriously motivating your people:
 
1) Exhibit flawless work ethic. Lead by example. If you screw around, they'll emulate you. Likewise, if you're seriously hard-working, they'll seek your approval by doing the same.
2) Indoctrinate them with the big picture. Everybody wants to be a part of something useful. Make the work important to them by telling them why it's important to others.
3) Set goals and hold them accountable. Goal setting in most companies is ineffective. It's either too top down, too bottom up, or there's little or no follow-up. Strike a balance somewhere in the middle. Where is different for each situation.
4) Provide genuine, real-time feedback, good and bad, no BS.Ask for the same from them. This is one of the hardest things for any manager to do, especially the negative stuff.
5) Promote their accomplishments and take the heat for their failures. They need to know you've got their back.
6) Provide the tools they need to be effective; keep management off their backs; otherwise, get out of the way.
 7) Give them as much responsibility as they can handle, no more, no less. That's sort of tricky if you have a big group because it's really an individual thing.
8) Communicate what's going on as openly as you can within reason and without unduly burdening them with confidential information they don't need to know.
9) Give them personal time to get important things done. We're not talking about running errands, but important stuff that's got to be done 9 to 5 like doctor's appointments.
10) Have some empathy, humility, and a sense of humour. It'll go a long way. Mostly, be yourself. No jokes about sociopaths; they probably don't read management blogs anyway.
 
That's it; now go out and motivate somebody!
Gemini Monthly Salary Survey
 
salary survEvery month Gemini compile the most up-to-date and accurate salary trend statistics on the local Hong Kong and regional job market. 
 
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""The quality of an organisation can never exceed the quality of the minds that make it up".
 
 Harold R. McAlindon
 
 
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